FAQ

Frequently Asked Questions (FAQ)

Northern Exchange – Your Trusted Source for Prop Money

1. What is prop money?
Prop money is realistic-looking imitation currency created for entertainment and creative use. It’s perfect for films, theater, photography, events, and content creation. Please note: it is not real currency and cannot be used for actual transactions.

2. Is your prop money legal to use?
Yes. All Northern Exchange prop money is printed in accordance with legal standards and clearly marked for entertainment and decorative purposes only. However, laws may vary by location, so we recommend checking local regulations before public use.

3. What types of currencies do you offer?
We specialize in Canadian-style prop money including mixed denominations like $20, $50, and $100 notes. Custom designs may be available upon request.

4. Can I use your prop money in films, music videos, or theater productions?
Absolutely! Our products are designed for professional use in film, television, theater, content creation, and more.

5. How realistic are your prop bills?
Our prop notes are printed with high attention to detail using premium B.O.P.P polymer paper. They’re highly realistic in appearance but are clearly marked as "For Motion Picture Use Only" to comply with legal guidelines.

6. Can I place a custom order?
Yes! If you have specific needs for your project or event, we’re happy to work with you on custom prop money. Contact us directly to get started.

7. Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary by destination. Customs duties or import taxes may apply depending on your country.

8. How long does delivery take?
Orders are processed within 1–2 business days, and standard delivery takes approximately 12–14 days. You’ll receive tracking information once your order is shipped.

9. What’s your return and reshipment policy?
We do not offer refunds. However, if your item arrives damaged or doesn’t arrive at all, we offer a one-time reshipment under the following conditions:

  • You notify us within 7 days of delivery or expected delivery.

  • You provide photo/video proof if the item is damaged or incomplete.

  • Your shipping address is valid and verifiable.

Note: All items are final sale and non-returnable.

10. Can I use your prop money as real currency?
No. Our products are novelty items and are not legal tender. Attempting to use them in real transactions is illegal.

11. How should I store prop money?
To preserve the quality of your prop money, store it in a cool, dry place. Avoid prolonged exposure to direct sunlight.

12. Do you offer any discounts or deals?
Yes! We occasionally run special promotions. Follow us on social media or subscribe to our newsletter for the latest updates and offers.

13. How can I contact you?
For questions or order-related support, reach out to us 

Our support team is ready to help.